Refund Policy
Thank you for choosing CoupleDayOut.com. We value your satisfaction and strive to provide excellent digital advertising and listing services for your business. Because CoupleDayOut.com provides instant digital visibility and advertising reach upon purchase, promotional feature boosts and premium listing slots cannot be canceled or retracted once they have gone live on the platform.
If you believe you have been mistakenly charged for a subscription billing cycle or experienced a technical glitch during checkout, please submit a refund request to our support team within 7 days of the transaction. Approved refunds will be initiated directly to your original method of payment via PayHere, excluding any gateway processing fees.
CoupleDayOut.com does not process, manage, or facilitate payments for hotel reservations, cabana bookings, or travel packages; all arrangements made between travelers and property publishers are handled entirely off-platform, and we accept no liability for booking disputes or customer no-shows.
Approved digital service refunds will be processed within 5-7 business days. Contact us at contact@coupledayout.com or 078 549 3677.
